The food is decent, however in all honesty the customer service at the drive through leaves a bit to be desired. I understand it is not the most lovely job in the world but many times I have been met with an attitude that makes me want to venture elsewhere.
It's become much more than an ice cream shop! I love that they offer produce and fresh grocery items! It's easy to get in and out without waiting in long lines to check out or battle with parking.
One of my favorite ice cream places. Staff is always friendly and the shakes are always thick and delicious
Awesome service. The manager chris always speaks 2 u even if he is busy he takes the timw 2 acknowledge each guest. Food is always fresh and hot . great experience every time
They were a little off their game when visited. A fellow customer came up with her shack containing her order, gave it back to the employee who gave it to her & said this order has fries, I didn't order fries. The employee didn't even take the bag from her hand she just stuck her hand in the bag grabbed out the fries and slam them in the trash very angrily and said well that's what came up on the prompter! But she should have been nice and said oh I'm sorry let me make sure you weren't charged for those, right? Okay when I got home with my order my fries were so old they were crunchy I mean they scrape the bottom of the barrel and got the crumbs up from the bottom. My fries they were terrible. I do remember the ones that were thrown away from the other customer were nice big hole fries found myself wishing I had her fries, LOL. Yep they were having a bad day at Braum's that day. The guy that waited on me was freaking out because he had to make 4 milkshakes. And he wasn't cooking the burgers or anything he was just taking orders and making drinks. There was no one waiting in line behind me but yet he kept hollering for the others that he needed help he had four shakes to make, LOL. You know that the others wouldn't help him and they shouldn't, I mean that wasn't a big task, right?
Plus, I love the ready made salads for a quick and healthy lunch!
Braum S Ice Cream Burger Restaurant is a US Grocery Or Supermarket based in Paris, Texas. Braum S Ice Cream Burger Restaurant is located at 2035 Bonham St, Paris, TX 75460, USA.
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