I find it odd that every time that I have been here I have had GREAT service, friendly staff, and, pretty good food. I mean, it may not have been a 5 star restaurant type good, but the food was always hot and was fresh. I have been to Sirloin Stockade probably around 8-9 times and always left happy.
Just so you know, I love the place, I would hate it if it went south because things were not taken into consideration. I looked up reviews for Sirloin Stockade because I had planned on eating here for my birthday, I like it that much. I have always had good experiences like I said before.
Service was great. Food was so so. Everything on the salad bar was room temp, would be really good if it was kept cold. Since this was seafood night, we will give it another try on a different night. Their breakfast buffett has always been awesome, everything you could imagine.
It's a great to eat service is good food was excellent combination of breakfast and lunch together I rate this a 9 out of 10
The roast was very good. The waitress nice and efficient. The entire restaurant needs a good cleaning. They need to replace burned out lights. I know we came a little late, but the vegetables looked awful! My husband really likes to eat here. I agree because I'm trying to be a good wife. Otherwise, we'd go some place else.
If management sees MY REVIEW and says online here that they will look into it, before they say that they really need to remedy the problem before they tell the world they "are sorry". Saying you're sorry doesn't help at all, I seriously doubt that any customer after having a bad experience will accept an apology OVER THE INTERNET.
Good luck, maybe I'll see you on my birthday. =)
Also, I saw more than one review that mentioned a dirty place/bathroom, those reviews were a month apart. That 'could be' a pattern there, this is not the employees fault, they will, or should do what their management tells them to do, if they don't, they should be relieved of their duties, if they aren't it reflects on you, the management.
Take this into consideration if you want real happy customers.
That right there would make the customers happy, they could possibly change their review too, which makes all of the difference in the world. When I read a review about a place that I have not been to if it has less than satisfactory reviews I will NOT go there, period, most people are that way.
(I would be completely mortified to read that ANYONE thought my bathroom was dirty, there is simply no excuse for that)
Decent place to eat. Buffet style gives everyone with you a chance to eat what they want. Steak,pizza,salads,fish or anything else. Nice selection of deserts too
If I didn't care I wouldn't try and let you, the management, know what I think, and I bet you that MOST that read any of these reviews feel the same.
So management, from what I can see you might be dropping the ball here, it doen't cost you much in food to remedy a problem with customers that will only tell EVERYONE how bad their experience was otherwise.
I read a LOT of the reviews here and I am shocked at how they seem to tell the same story over and over. Dirty restrooms, cold food, and bland food. I've not been to the restroom there so I can't comment on that, but I have not seen the other stuff pertaining to their (bad) food.
So, while I do see the management come in here and say how they are "so sorry" that a person had a bad experience while they dined there, I don't see much of a real move from management to ALWAYS make sure that EACH person is happy. I realize that you can't say on YELP! or any review site, "Come back in and we'll give you a free meal" because everybody will leave a bad review to get free food. I would think that management SHOULD leave a number for the customer to talk things over AND the management SHOULD offer a free meal.
Sirloin Stockade is a US Restaurant based in Paris, Texas. Sirloin Stockade is located at 3545 NE Loop 286, Paris, TX 75460, USA.
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